Terms & Privacy

Terms last updated: 2026-03-21

Privacy last updated: 2026-03-23

Terms of Service

1. Agreement to terms

These Terms of Service (“Terms”) govern your access to and use of Muggle AI’s websites, applications, and related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

2. The Services

We provide software and related tools to help you plan, run, and manage automated testing and related workflows. Features, availability, and limits may change over time. We may suspend or discontinue parts of the Services with reasonable notice where practicable.

3. Accounts and security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate registration information and notify us promptly of any unauthorized use.

4. Acceptable use

You will not misuse the Services, including by probing, scanning, or testing systems you are not authorized to test; attempting to gain unauthorized access; interfering with the Services; or using the Services in violation of law or third-party rights. We may investigate and take action, including termination, for violations.

5. Intellectual property

The Services, including software, branding, and documentation, are owned by Muggle AI or its licensors and are protected by intellectual property laws. Except for the limited right to use the Services as permitted by these Terms, no rights are granted to you.

6. Third-party services

The Services may integrate with or link to third-party services. Those services are governed by their own terms and privacy policies. We are not responsible for third-party services.

7. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MUGGLE AI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE CLAIM OR ONE HUNDRED U.S. DOLLARS (US$100), EXCEPT WHERE PROHIBITED BY LAW.

9. Changes

We may modify these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date. Material changes may require additional notice where required by law. Continued use after changes become effective constitutes acceptance of the revised Terms.

Privacy Policy

1. Introduction

This Privacy Policy explains how Muggle AI Ltd (“Muggle Test”, “we”, “us”) collects, uses, and protects your information when you use our website and services at muggle-ai.com.

2. Data we collect

Account data - email address and name provided via Auth0 authentication.
Usage data - pages visited, features used, and interaction patterns.
Device data - browser type, operating system, and screen resolution collected via Google Analytics 4.
Payment data - processed by Stripe. We do not store credit card numbers.

3. How we use data

Provide, maintain, and improve the Services.
Process payments and manage subscriptions.
Send service-related communications (e.g. billing receipts, security alerts).
Analyze usage patterns in anonymized, aggregate form.
Detect, prevent, and respond to fraud or abuse.

4. Cookies & consent

We use a small number of cookies to operate and analyze the Services.

Cookie	Purpose	Duration	Category
`cc_cookie`	Stores cookie consent preferences	6 months	Necessary
`_ga`	Google Analytics - distinguishes unique visitors	2 years	Analytics
`_ga_K8RRP1QWH4`	Google Analytics - maintains session state	2 years	Analytics
`personalization_id`	X (Twitter) Ads - tracks ad campaign performance and conversions	2 years	Marketing

You can manage your cookie preferences at any time using the Cookie Settings link in the footer.

5. Third-party services

We rely on the following third-party providers to operate the Services: Google Analytics 4 (usage analytics), X (Twitter) Ads (marketing and conversion tracking), Auth0 (authentication), Stripe (payment processing), and Microsoft Azure (cloud infrastructure). Each provider operates under its own privacy policy.

6. Data retention

Account data is retained while your account is active.
Google Analytics data is retained for 14 months.
You may request deletion of your data at any time by contacting us.

7. Your rights (GDPR)

If you are located in the European Economic Area, you have the right to access, rectify, erase, restrict processing of, and request portability of your personal data. You also have the right to object to processing.

8. Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Communications Consent

By checking the box below, you expressly consent to receive communications from us, including through the use of automated technology, artificial intelligence, or autodialed calls and text messages at the phone number(s) you provide. You understand that:

Your consent is not required to purchase any goods or services
Message and data rates may apply
You may receive periodic recurring messages
You can opt-out at any time by texting STOP or through your account settings
Messaging frequency may vary

Contact

Questions about Terms & Privacy: support@muggle-ai.com.

I agree to the Terms & Privacy and consent to receive communications as described above, including automated calls and text messages. I understand that my consent is not required to make a purchase.